(for Terms & Conditions relating to purchasing a ticket to visit The Johnston Collection see further down)
This website is operated by The Johnston Collection. Throughout the site, the terms “we”, “us” and “our” refer to The Johnston Collection. The Johnston Collection offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current Shop shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our Shop is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or Territory of residence, or that you are the age of majority in your state or Territory of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear in the Shop. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Refunds Policy
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Johnston Collection, our Trustees, Director, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless The Johnston Collection Shop and our Trustees, Director, affiliates, partners, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 152 Hotham Street East Melbourne VIC 3002 Australia.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at email@example.com
These are the Terms and Conditions under which you purchase a ticket to visit The Johnston Collection. You are bound by these Terms and Conditions, so it is important that you read them carefully. They are designed to ensure our services are provided with due care and skill. These Terms and Conditions do not alter any protection given to you by consumer laws. All prices are correct at the time of publication and are quoted in Australian dollars (AU$) and may be subject to change.
When you make your payment for your visit, you accept our Terms and Conditions on behalf of all visitors in your booking. Once we have received a payment, an agreement on these Terms and Conditions becomes effective between all visitors in your booking and The Johnston Collection.
(i) Visitors must arrive via The Johnston Collection Courtesy Bus. The Johnston Collection is located in a residential area and our City of Melbourne Planning Permit sets out specific regulations that we are legally bound to follow. It is for this reason that you cannot come directly to the Collection.
(ii) Patrons enter these premises at their own risk. Where permitted by consumer laws and other laws, The Johnston Collection will not accept any responsibility for a) any loss or damage to any property brought onto the premises; or b) any injury to patrons or associates of patrons whilst on the property; c) and to the greatest extent that you can legally do so, you release The Johnston Collection from all such liability.
In addition, our liability will be reduced in proportion to any negligence or fault on your part. When you purchase a ticket to visit and by entering the premises, you have accepted these conditions.
(iii) The Johnston Collection reserves the right, at its absolute discretion, to refuse entry or admission or to remove from The Johnston Collection any visitor. If a visitor seriously affects their own safety, wellbeing or enjoyment, or that of any other visitor, the Director has the right to ask the visitor to leave the premises. In such cases, we are not responsible for any expenses including your return home. In addition, you will not be entitled to any refunds. While the Director will always act reasonably in these circumstances, you accept that the safety, wellbeing and enjoyment of everyone visiting, comes first.
(iv) Except in an emergency situation, for security reasons it is not possible for visitors to leave their group tour once inside Fairhall exhibition-house.
(v) As the Collection is arranged in a domestic setting without barriers or ropes, it is mandatory to leave coats, bags, and other belongings etc in our securely locked cloakroom.
(vi) The Johnston Collection reserves the right for our staff and authorised representatives, to carry out a search of coats, bags, and other belongings, etc. if it feels necessary to do so. By entering these premises you agree to allow such reasonable searches.
(vii) Photography with a mobile phone is allowed on all tours for personal use only.
(viii ) Flash photography, tripods, selfie sticks and video recording are not permitted.
(ix) Except on social media, photography may not be reproduced, distributed, or sold without permission from The Johnston Collection.
Our ticket booking system is hosted by MODD Pty Ltd. They provide us with the online e-commerce platform (Udo) that allows us to sell our products and services to you. Your data is stored on MODD’s secure servers behind a firewall.
Neither The Johnston Collection or MODD stores any credit card information, it is immediately encrypted and passed on to Stripe for processing.
TJC uses CCTV camera surveillance throughout various areas and images are monitored and recorded for the purpose of crime prevention and public safety. Retention periods can vary due to changes in system requirements, but they are managed at all times in accordance with applicable Commonwealth and Victorian legislation, as well as Australian standards which govern the use, management, and disclosure of data for privacy, public safety and security reasons.
TJC manages your information in accordance with privacy legislation and other applicable laws and will only use the information for the purposes for which it was collected.
(i)Tickets and booking fees are non-refundable. Online bookings incur a $3.50 booking fee. Telephone bookings incur a $10.00 booking fee.
(ii)All tickets and bookings are pre-paid either online or by telephone. TJC accepts Visa and Mastercard. From 1 July 2019 you will be charged a fee of $25 for processing for each cheque payment. No further cheques will be received other than by prior arrangement. Remember no online booking fee applies to members of The Friends.
(iii)In the event you are not able to attend an event at The Johnston Collection on the confirmed date, transfers are not always possible. However, if you advise us at least three business days beforehand, we will endeavour to transfer your booking to another suitable date. If a transfer is possible, it will apply only to an alternate date for the exhibition originally booked for. Transfers cannot be held over for a future exhibition or lecture season.
(iv) All prices are correct at the time of publishing however, they are subject to change without prior notice.
(v) Visitors are reminded that for technical or operational reasons, events may be removed or closed or cancelled and/or altered at any time. The Johnston Collection reserves the right to change the program if at any time it is deemed necessary or appropriate to do so.
(vi) If an event is cancelled by The Johnston Collection, you will be notified immediately and a full refund will be issued.
(i) The Johnston Collection welcomes all visitors but please note there is no lift in Fairhall exhibition-house and access to the second floor requires climbing a fairly steep staircase comprising 12 steps to the first landing and then a further 6 steps to reach the second level.
(ii) We regret that wheelchair and walker access to Fairhall exhibition-house is limited. A foldable chair is available for visitors on request, on each level of the house
(iii) If you have any condition that requires special consideration please contact us by email firstname.lastname@example.org or by telephone +61 3 9416 2515 before you book a ticket online.
(iv) Children under 8 years are not permitted in Fairhall exhibition-house.
(v) All children must have a confirmed booking and be supervised by an adult at all times.
(vi) Visitors must wear appropriate and comfortable shoes for the Fairhall exhibition-house
tour. All properties have stairs and steps and surfaces are uneven in places.
(i) 'Complimentary Ticket Promotion' (‘Offer’) is valid during the OBJECT LESSONS exhibition from 18th Feb to 28th May 2019.
(ii) If you wish to use offer you will be deemed to have read and understood these Terms and Conditions and agreed to be bound by them.
(iii)You must purchase at least one ticket in order to take advantage of the complimentary guest offer.
(v) Maximum of one guest ticket per cart.
(vi) This Offer is subject to availability at all times and must be booked in advance.
(vii) The guest only receives entry to one tour and must accompany you on the same booked tour.
(viii) The guest’s email address must be registered. This information will automatically be placed on our mailing list to receive TJC Newsletters. This can be cancelled at any time via unsubscribe.
(ix) The Offer excludes lectures, special events, and Friends events.
(x) You or your guest may be required to provide appropriate personal identification upon demand.
(xi) No refunds or exchanges are available and this Offer is not valid for resale or transfer. TJC reserves the right to amend or make any alterations to the published details of the event as shall become necessary from time to time.
(xii) This offer is not available for After-Hours tickets